Impactful Leadership: What to Say (and How to Say it) so Work gets Done!

By Vera Polyakova on Wednesday, 24 March 2010

Leading others is a linguistic act. It is about making effective requests of others, securing promises and commitments, and getting results. Consider the following questions:

  • Do you frequently hear excuses from others instead of getting results?
  • Are you frustrated because people say one thing, but do another?
  • Do you feel powerless when people make promises and don’t follow through?
  • Would you like others to take responsibility and get things done in a timely manner?


You will experience in-depth coaching on issues that matter to you most. This is a unique opportunity to not just talk about accountability and integrity, but to experience it on a deeper level and embody the mood, language, and actions of impactful leadership.

You Will Learn How To

  • Enhance your team’s commitment and follow-through.
  • Make and honor requests.
  • Secure and listen to commitments.
  • Reduce “knee-jerk” responses to frustration.
  • Restore your integrity in case you were the one dropping the ball.
  • Deliver legitimate complaints when promises are broken.
  • Eliminate gossip.
  • Gracefully hold people accountable.
  • Manage moods and emotions.
  • Have difficult conversations and coach people to take action.
Vera Polyakova

Vera Polyakova

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